@incollection{TUW-138997, author = {Tjoa, A Min and List, Beate and Schiefer, Josef and Quirchmayr, Gerald}, title = {The Process Warehouse: a Data Warehouse Approach for Business Process Management}, booktitle = {Intelligent Management in the Knowledge Economy}, year = {2003}, pages = {112--126}, publisher = {Edward Elgar Publishing}, address = {Bodmin, Cornwall}, isbn = {1-84376-471-7} }