@phdthesis{TUW-141379, author = {Korherr, Birgit}, title = {Business Process Modelling - Languages, Goals and Variabilities}, school = {Institut f{\"u}r Softwaretechnik und Interaktive Systeme}, year = {2007}, url = {http://publik.tuwien.ac.at/files/PubDat_141379.pdf} }