@inproceedings{TUW-209379, author = {Dorn, J{\"u}rgen and Seiringer, Wolfgang}, title = {A Cost Model for Services}, booktitle = {PRO-VE 2012}, year = {2012}, editor = {Camarinha-Matos, L.M. and Xu, L. and Afsarmanesh, H.}, pages = {548--558}, publisher = {Springer}, address = {Ifip Aict 380}, keywords = {service science, service costs, accounting, cost modeling}, note = {Vortrag: PRO-VE 2012, Bournemouth; 2012-10-01 -- 2012-10-03} }