@article{TUW-234713, author = {Kalinowski, Marcos and Biffl, Stefan and Spinola, Rodrigo Oliveira and Reinehr, Sheila}, title = {From project-oriented to service-oriented software development: an industrial experience guided by a service reference model}, journal = {Journal of Software Engineering Research and Development}, year = {2014}, volume = {2}, numpages = {23}, doi = {10.1186/s40411-014-0010-x}, keywords = {Service reference model; Software development as a service; Software process; Software project management; Software quality} }