@inproceedings{TUW-234715, author = {Kovalenko, Olga and Winkler, Dietmar and Kalinowski, Marcos and Serral Asensio, Estefania and Biffl, Stefan}, title = {Engineering Process Improvement in Heterogeneous Multi-Disciplinary Environments with the Defect Causal Analysis}, booktitle = {Proceedings of the 21th EuroSPI Conference on Systems Software and Service Process Improvement, Communication in Computer and Information Science}, year = {2014}, pages = {73--85}, publisher = {Springer}, isbn = {978-3-662-43895-4}, keywords = {defect causal analysis, automation systems, multi-disciplinary project, product improvement, product quality, process improvement.}, note = {Vortrag: 21th EuroSPI Conference on Systems Software and Service Process Improvement, Industrial Track, Luxembourg, Luxemburg; 2014-06-25 -- 2014-06-27} }