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@article{TUW-105916,
    author = {H{\"a}berle, Stephan},
    title = {Sales Process for Product and Service Management fir Machine Manufacturing Small and Medium Sized Enterprises},
    journal = {International Journal Automation Austria (IJAA)},
    year = {2002},
    volume = {10},
    number = {2},
    pages = {140--144}
}