S. Dustdar, R. Anzböck:
"Modeling Medical e-Services";
Talk: BPM 2004, Potsdam, Germany; 2004-06-01; in: "Proceedings of the Second International Conference on Business Process Management", Springer, LNCS 3080 (2004), ISBN: 3-540-22235-9; #.
http://aleph.ub.tuwien.ac.at/F?base=tuw01&func=find-c&ccl_term=AC04968582