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H. Tellioglu:
"Coordination 2.0. Using Web-based Technologies for Coordination Support";
Talk: International Workshop on Web Intelligence and Virtual Enterprises 2 (WIVE 2010), Saint-Etienne, France; 2010-10-11 - 2010-10-13; in: "Proceedings of the International Workshop on Web Intelligence and Virtual Enterprises 2 (WIVE 2010)", (2010), 16 pages.

This paper presents a coordination framework called Coordination 2.0 describing the use of Enterprise 2.0 technologies for coordination purposes in (virtual) enterprises, first, by summarizing relevant coordination theories and systems in related research, second, by introducing Coordination 2.0 as a framework to support coordination in enterprises, third, by applying Coordination 2.0 in case studies to illustrate how to provide a solution for coordination in distributed work groups, and finally, by presenting a tool based on a questionnaire to capture the coordination qualities of a work group in terms of direct/indirect, explicit/implicit, dynamic/static, situated/predefined, informal/formal, detached/coupled, individual/cooperative, and to calculate the ratio C2.0 to show the degree of artifact-based or oral coordination needed in the work group studied. Cases are described for time-based, product-based, and process-based coordination. Coordination 2.0 combines artifact-based and oral coordination, as well as organizational tools with Web 2.0 technologies. It tries to answer the questions how we can support coordination work in a larger scale by extending the varieties of coordination mechanisms, by opening up connectivity on formal and informal levels, by offering easy use and user configurability, and by integrating private and professional exchange between people. The paper concludes after discussing the benefits and problems of Coordination 2.0.

Coordination, Web 2.0, Enterprise 2.0, CSCW, Collaboration

http://media.tuwien.ac.at/fileadmin/user_upload/htellioglu/papers/wive2010-paper.pdf