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F. Skopik, D. Schall, H. Psaier, S. Dustdar:
"Adaptive Provisioning of Human Expertise in Service-oriented Systems";
Talk: ACM Symposium on Applied Computing (SAC 2011), TaiChung, Taiwan; 2011-03-21 - 2011-03-24; in: "Proceedings of the 2011 ACM Symposium on Applied Computing (SAC 2011)", W. Chu, W. Wong, M. Palakal, C. Hung (ed.); ACM, (2011), ISBN: 978-1-4503-0113-8; 1568 - 1575.

Web-based collaborations have become essential in today´s
business environments. Due to the availability of various
SOA frameworks, Web services emerged as the de facto technology
to realize flexible compositions of services. While
most existing work focuses on the discovery and composition
of software based services, we highlight concepts for
a people-centric Web. Knowledge-intensive environments
clearly demand for provisioning of human expertise along
with sharing of computing resources or business data through
software-based services. To address these challenges, we introduce
an adaptive approach allowing humans to provide
their expertise through services using SOA standards, such
as WSDL and SOAP. The seamless integration of humans
in the SOA loop triggers numerous social implications, such
as evolving expertise and drifting interests of human service
providers. Here we propose a framework that is based on
interaction monitoring techniques enabling adaptations in
SOA-based socio-technical systems.

Human Expertise Provisioning, Service Adaptation

http://dx.doi.org/10.1145/1982185.1982517

Project Head Schahram Dustdar:
Compliance-driven Models, Languages, and Architectures for Services

Project Head Schahram Dustdar:
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