A. Redlein, R. Poglitsch:
"IFM - a new Method of Service Provision Cracking the Productivity Nut";
Hauptvortrag: EFMC - European Facility Management Conference 2011, Wien (eingeladen); 23.05.2011 - 25.05.2011.
Projektleitung Alexander Redlein:
CC:FM Centre of Excellence Facility Management