Contributions to Proceedings:
M. Obrist, W. Reitberger, F. Förster, D. Wurhofer, M. Tscheligi:
"User Experience Research in the Semiconductor Factory: A Contradiction?";
in: "Human-Computer Interaction - INTERACT 2011",
Springer LNCS,
Berlin / Heidelberg,
2011,
ISBN: 978-3-642-23767-6,
144
- 151.
English abstract:
No doubt, user experience (UX) has become of high relevance within the HCI community. Within this paper, we present initial results from a qualitative study on UX in the factory context, more precisely in a semiconductor factory. We highlight the challenges of performing UX research in this particular context and the usefulness of probes for collecting feedback from operators in the factory context within in a limited timespan. The results provide an initial rich description of the operatorīs everyday experiences in a semiconductor factory. From a designerīs point of view, this allows for a more empathic interaction design informed by a subjective operator perspective.
Keywords:
user experience - factory context - probing - user study
"Official" electronic version of the publication (accessed through its Digital Object Identifier - DOI)
http://dx.doi.org/10.1007/978-3-642-23768-3_12
Created from the Publication Database of the Vienna University of Technology.