Contributions to Proceedings:
M. Obrist, W. Reitberger, F. Förster, D. Wurhofer, M. Tscheligi:
"User Experience Research in the Semiconductor Factory: A Contradiction?";
in: "Human-Computer Interaction - INTERACT 2011",
Berlin / Heidelberg,
No doubt, user experience (UX) has become of high relevance within the HCI community. Within this paper, we present initial results from a qualitative study on UX in the factory context, more precisely in a semiconductor factory. We highlight the challenges of performing UX research in this particular context and the usefulness of probes for collecting feedback from operators in the factory context within in a limited timespan. The results provide an initial rich description of the operatorīs everyday experiences in a semiconductor factory. From a designerīs point of view, this allows for a more empathic interaction design informed by a subjective operator perspective.
user experience - factory context - probing - user study
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