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Publications in Scientific Journals:

W. Jordan, A. Riva, B. Rüger, B. Petutschnig:
"Service for all - best practice overview about successful service solutions for handicapped passengers";
RTR Railway Technical Review (invited), 9/2012 (2012), 38 - 41.



English abstract:
Technical boarding assistance devices are a must in order to provide accessibility to all passengers, especially to wheel chair users. Nevertheless a huge number of travellers is interested in or actually needs some kind of personal assistance. Examples are passengers with luggage or baby prams, elderly, walking disabled and many more. These passengers usually don´t need technical device but some kind of service would mean great help.
In Europe exist different services for providing accessibility. This paper will focus on three of them and will describe them in more detail.

Keywords:
accessibility, service


Related Projects:
Project Head Norbert Ostermann:
Öffentlicher Verkehr - Barrierefreiheit für alle


Created from the Publication Database of the Vienna University of Technology.