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G. Fitzpatrick, G. Ellingsen:
"A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas";
Computer Supported Cooperative Work: The Journal of Collaborative Computing, 10606 (2013), S. 609 - 665.

CSCW as a field has been concerned since its early days with healthcare, studying how healthcare work is collaboratively and practically achieved and designing systems to support that work. Reviewing literature from the CSCW Journal and related conferences where CSCW work is published, we re"ect on the contributions that have emerged from this work. The analysis illustrates a rich range of concepts and !ndings towards understanding the work of healthcare but the work on the larger policy level is lacking. We argue that this presents a number of challenges for CSCW research moving forward: in having a greater impact on larger-scale health IT projects; broadening the scope of settings and perspectives that are studied; and re"ecting on the relevance of the traditional methods in this !eld - namely workplace studies - to meet these challenges.

coordination, CSCW, electronic health records (EHR), electronic patient records (EPR), healthcare, health ICT, integration, interaction, medical records, policy, review, standardisation, workplace studies, workpractice

http://dx.doi.org/10.1007/s10606-012-9168-0