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G. Fitzpatrick:
"Supporting implicit interactions: translating findings from teh lab into everyday communication support";
Talk: Digital futures - developing technologies of language and communication, Copenhagen (invited); 2013-01-24.

The landscape of technology-mediated interaction is rapidly changing. While advances in mobile and social networking technologies support explicit communication, maturing sensor based technologies open up opportunities to also support more subtle and implicit interaction. There are also significant advances in areas such as Psychology, Social Neuroscience and the like in understanding the nature of social interaction, and which can inform the design of such technologies. However most of this work is based on controlled laboratory studies whereas we are concerned with supporting interactions in authentic everyday settings that can be messy and unpredictable. In this talk I am particularly concerned with issues such as social connectedness, rapport and empathy and how we might support these in our new world of 'Interaction beyond the desktop'. Three different case studies will be used to illustrate both the challenges in translating findings from the lab to the world, as well as illustrating the potential of these technologies to enhance and support interaction.

The landscape of technology-mediated interaction is rapidly changing. While advances in mobile and social networking technologies support explicit communication, maturing sensor based technologies open up opportunities to also support more subtle and implicit interaction. There are also significant advances in areas such as Psychology, Social Neuroscience and the like in understanding the nature of social interaction, and which can inform the design of such technologies. However most of this work is based on controlled laboratory studies whereas we are concerned with supporting interactions in authentic everyday settings that can be messy and unpredictable. In this talk I am particularly concerned with issues such as social connectedness, rapport and empathy and how we might support these in our new world of 'Interaction beyond the desktop'. Three different case studies will be used to illustrate both the challenges in translating findings from the lab to the world, as well as illustrating the potential of these technologies to enhance and support interaction.