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C. Dorn, S. Dustdar, L. Osterweil:
"Specifying Flexible Human Behavior in Interaction-Intensive Process Environments";
Talk: 12th International Conference on Business Process Management (BPM 2014), Eindhoven, The Netherlands; 2014-09-07 - 2014-09-11; in: "Business Process Management, 12th International Conference, BPM 2014, Proceedings", S. Sadiq, P. Soffer, H. Völzer (ed.); Springer, LNCS 8659 (2014), ISBN: 978-3-319-10171-2; 366 - 373.

Fast changing business environments characterized by unpredictable
variations call for flexible process-aware systems. The BPMcommunity addressed this challenge through various approaches but little focus has been on how to specify (respectively constrain) flexible human involvement: how human process participants may collaborate on a task, how they may obtain a joint decision that drives the process, or how they may communicate out-of-band for clarifying
task-vital information. Experience has shown that pure process languages are not necessarily the most appropriate technique for specifying such flexible behavior. Hence selecting appropriate modeling languages and strategies needs thorough investigation. To this end, this paper juxtaposes the capabilities of representative
human-centric specification languages hADL and Little-JIL and demonstrate their joint applicability for modeling interaction-intensive processes.

http://dx.doi.org/10.1007/978-3-319-10172-9_24

Project Head Schahram Dustdar:
Hybrid and Diversity-Aware Collective Adaptive Systems: When People Meet Machines to Build a Smarter Society