Talks and Poster Presentations (with Proceedings-Entry):
D. Auferbauer, H. Tellioglu:
"Socio-technical Dynamics: Cooperation of Emergent and Established Organisations in Crises and Disasters";
Talk: ACM CHI Conference on Human Factors in Computing Systems,
Glasgow;
2019-05-04
- 2019-05-09; in: "Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems",
ACM New York, NY, USA,
Honorable Mention
(2019),
ISBN: 978-1-4503-5970-2.
English abstract:
Increasing ubiquitousness of information and communication technology exerts influence on crisis and disaster management. New media enable citizens to rapidly self-organise in emergent groups. Theoretical framing of their interactions with established organisations is lacking. To address this, we conduct a thematic analysis on qualitative data from the European migration crisis of 2015. We draw on context-rich material from both emergent groups and established organisation. To represent our findings, we introduce the notion of socio-technical dynamics. We derive implications for computer supported cooperative work in crises and disasters. These insights contribute to the efficient involvement of emergent groups in established systems.
Keywords:
Crisis and Disaster Management, Community Engagement, Volunteers, Technology Support, Qualitative Study
"Official" electronic version of the publication (accessed through its Digital Object Identifier - DOI)
http://dx.doi.org/10.1145/3290605.3300448
Electronic version of the publication:
https://dl.acm.org/citation.cfm?doid=3290605.3300448
Created from the Publication Database of the Vienna University of Technology.