Talks and Poster Presentations (with Proceedings-Entry):
D. Auferbauer, H. Tellioglu:
"Socio-technical Dynamics: Cooperation of Emergent and Established Organisations in Crises and Disasters";
Talk: ACM CHI Conference on Human Factors in Computing Systems,
- 2019-05-09; in: "Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems",
ACM New York, NY, USA,
Increasing ubiquitousness of information and communication technology exerts influence on crisis and disaster management. New media enable citizens to rapidly self-organise in emergent groups. Theoretical framing of their interactions with established organisations is lacking. To address this, we conduct a thematic analysis on qualitative data from the European migration crisis of 2015. We draw on context-rich material from both emergent groups and established organisation. To represent our findings, we introduce the notion of socio-technical dynamics. We derive implications for computer supported cooperative work in crises and disasters. These insights contribute to the efficient involvement of emergent groups in established systems.
Crisis and Disaster Management, Community Engagement, Volunteers, Technology Support, Qualitative Study
"Official" electronic version of the publication (accessed through its Digital Object Identifier - DOI)
Electronic version of the publication:
Created from the Publication Database of the Vienna University of Technology.