Vorträge und Posterpräsentationen (mit Tagungsband-Eintrag):
C. Schmidbauer, M. Umele, T. Zigart, A. Weiss, S. Schlund:
"On the Intention to Use the Pepper Robot as Communication Channel in a Business Context: Results of a User Acceptance Survey";
Vortrag: HAI '20: Proceedings of the 8th International Conference on Human-Agent Interaction,
Online;
10.11.2020
- 13.11.2020; in: "HAI '20: Proceedings of the 8th International Conference on Human-Agent Interaction",
ACM,
(2020),
S. 204
- 211.
Kurzfassung englisch:
This paper presents the results of a user acceptance survey (based on the Technology Acceptance Model TAM) of the humanoid social robot Pepper as a communication channel in different information retrieval scenarios in a business context. In total, 239 passers by participated in the survey, which had a specific focus on the impact of perceived safety and security aspects. The results revealed a positive assessment of its perceived ease of use and perceived usefulness. It also showed how safety, data protection, and privacy concerns impact the intention to use the robot. The study findings are supported by the outcomes of eight expert interviews.
Schlagworte:
Acceptance, Humanoid Robot, Survey, Technology Acceptance Model, Privacy, Data Protection, Physical Safety.
"Offizielle" elektronische Version der Publikation (entsprechend ihrem Digital Object Identifier - DOI)
http://dx.doi.org/10.1145/3406499.3415062
Elektronische Version der Publikation:
https://publik.tuwien.ac.at/files/publik_292857.pdf
Zugeordnete Projekte:
Projektleitung Sebastian Schlund:
HCCPPAS
Erstellt aus der Publikationsdatenbank der Technischen Universität Wien.